The advent of credit bureaus in the 1960s was a turning point for the modern credit economy as credit scores and credit reports were first introduced.
While we have come a long since then. The arrival of the fintech wave, coupled with innovations, is gradually transforming and streamlining the conventional approaches.
For example, technology is vital in improving and streamlining the modern credit appraisal process. This article will explore how technology can assist lenders and borrowers and improve the appraisal process.
What is Credit Appraisal Process?
Credit appraisal is a standard process that determines a borrower’s creditworthiness. It helps lenders make informed decisions and mitigate credit risks.
The credit appraisal process is the byproduct of innovative technology, advanced credit risk management practices, and the evolving regulatory framework.
Over the past couple of decades, technology has played an essential role in building sophisticated credit appraisal models.
Leveraging Diverse Technology to Revolutionise Credit Appraisal
Let’s look at how technology will impact the different areas of the modern credit appraisal process.
1. Cost management
As more and more lenders and financial institutions seek to minimise costs and adopt a sustainable credit risk management strategy, the focus will remain on smart digital transformation with technology.
2. Foolproof data management
Many lending firms cannot handle the vast data they collect from their customers due to outdated or incompetent technology. They seek solutions to data issues by introducing advanced architectures supported by the latest technologies.
3. Shift toward cloud
Cloud technology is the future, yet many lending firms are apprehensive about shifting to the cloud. A shift to the cloud will enable lending companies to offer top-notch customer experience and invest more time to improve their services.
4. Automation to enhance risk mitigation
Risk mitigation is one of the primary goals of every lender, and this is where AI-powered solutions can help. These solutions can analyse credit applications and provide accurate credit reports within seconds, accelerating the overall credit appraisal process.
Challenges of Implementing Technology in Modern Credit Appraisal Process
While technology will open up new opportunities and streamline the modern credit appraisal process, a few barriers could hinder its adoption.
Traditional lenders are averse to change
One of the most significant barriers to introducing technology for credit appraisal is resistance to change. Lenders, especially from the previous generations, are not keen on using new technology and modifying their processes.
This could slow down or even derail technology adoption in the modern credit appraisal process.
Compliance with the regulatory framework
Governments worldwide focus on introducing laws safeguarding and protecting customer information from fraudulent activities. Adopting technology in the credit appraisal process must fulfil regulatory requirements, such as data privacy and security regulations.
One challenge is ensuring that financial institutions deploy technology without infringing upon the regulatory framework.
High initial capital investment
Small to medium-sized lending institutions may not get on board with introducing technology for credit appraisal due to the high capital investment. While technology may be a cost-effective solution in the long run, the steep initial capital investment deters many lenders from investing in technology.
Some costs of implementing new technology include new hardware, software, infrastructure, and staff training. Therefore, many lenders view technology as a burden instead of a boon, This is a substantial challenge that must be addressed.
Lack of training and expertise
Adopting technology for the credit appraisal process requires knowledge and specialised expertise. Financial institutions may have to invest time and money in hiring new staff or training their current staff on how to use the technology optimally.
Need for Technology in Modern Credit Appraisal
Regardless of the challenges, technology will be pivotal in restructuring and streamlining the modern credit appraisal process as customers increasingly demand swift, transparent, and seamless customer experience.
On the other hand, lending institutions are looking for different ways to get ahead of their competition and gain more customers. This is where technology can help both parties; customers and lending firms.
Furthermore, lending firms must realise that pushing technology beyond their end life comes with a certain degree of operational risk that could have serious consequences.
This is why it becomes crucial to implement new technology in modern credit appraisal occasionally.
Final words
Undoubtedly, technological advancements will have a notable impact on transforming and streamlining the modern credit appraisal process.
As the demand for transparency and seamless customer experience grows, lenders, especially those apprehensive about working with new technology, will eventually have to make the switch.
Working with new technology and complying with the regulatory framework while providing top-notch customer service will remain challenging for lenders in the upcoming years. Technology will ease this burden and help them achieve their short and long-term goals.
If you are wondering how technology can help your lending business, Precisa can help.
Our solutions are powered by the latest tech innovations designed to help lenders fast-track their operations and provide a seamless customer experience.
Precisa’s suite of cutting-edge solutions for bank statement analysis, GSTR analysis etc., has helped our clients reduce their credit appraisal processing time and pave the way for error-free creditworthiness analysis.
Sign up for a free demo today.
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